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Since online shopping became very popular, retailers found it more profitable to have their virtual stores online. Online selling and shopping is very convenient to retailers and shoppers for many reasons. Online sellers need not open many stores in different places since it they can reach many people online. Online shoppers can just browse, order and pay by clicking and waiting for the merchandise to be shipped to them.

Problem

• The need to reach the sales quota.

• A sales team who can promote products and be able to sell effectively.

• Generate leads to increase sales.

• Be able to answer client inquiries immediately.

• Efficient and organized processing of information from leads.

Solution

• A Sales credit score system which sale agents can easily check by logging in to motivate them to increase their sales performance in exchange of incentives or recognition.

• Ability of sales tem to dial outbound and receive inbound calls easily.

• Introduction of new lead generation channels by affiliate marketing and sales agents to increase sales.

• Lead generation is done through the help of affiliates and lead management through the help of intelligent routing mechanisms.

• Web 2 Lead 2 Phone Live where clients can speak immediately to a sales agent for inquiries by just one click anytime, anywhere 24/7.

• Presence of tools like call recording and call monitoring that are directly imbedded to the lead, contact or account history record.

With the heavy traffic entering sites everyday and with a lot of inquiries from different locations, managing leads are done efficiently through SalesAngel application. Through SalesAngel sales platform, sales quota is reached despite a lot of competition in online retailing.