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Integrating Social Media PlatformsIn Your CRM Strategies

The pace that customers adapt to social networks right now is at its most breathtaking, and a lot of businesses and organizations are scrambling just to be able to keep up and evolve in order to meet the demands and needs of these social customers.
The answer to this recent challenge in customer relationship is Sales Angel’s Social CRM.

What It Does

• Involves the combination of data gathered from social media sites and other conversational platforms

• Utilizes CRM analytics to establish social media ROI and formulate market trends

• Monitors, engages in and manages conversations and customer
relationships including potential ones, plus influencers across the
internet, digital channels, and social networks

• Provides social media or conversational data management and analysis

Key Features of Sales Angel’s Social CRM

• Provides support for social media platforms
This is the ability to manage social networking campaigns and accounts inside the CRM platform.

• Conducts brand monitoring
This enables you to be updated with conversations your customers have about your business or your brand

• Social CRM analysis
This will analyze all the data you pulled from social networking sites and then translate it into an action plan

Benefits In Implementing Social CRM Strategy

• Be able to gather constructive feedback regarding your brand or business for you to be able to make strategic adjustments

• Helps you map different initiatives and campaigns

• Achieve better insights and ideas into customer’s general behavior online

• Perform campaign management across a variety of social media platforms

• Bolster customer loyalty by communicating to existing customers through these platforms

• Lessens costs for customer supports with targeted monitoring software

Get started now and contact the highly-skilled and competitive team of Sales Angel. Embrace the change and reap the rewards for taking the step to be more competitive, relevant and providing more value to your customer’s opinions. Visit SalesAngels.com and know more about the amazing things you can achieve with Social CRM