The Magic Of Call Management

Putting up a business usually mean you have to start with a great infrastructure, an elaborate telephone system and full manpower. But what if you do not have all these requirements ready but you have products that you believe will sell like hotcakes? Thanks to the wonderfully innovative team of Sales Angel, one can now sit back and relax while they take care of looking for sales to make your products thrive, sans all those infrastructure and location requirements.Sales Angel’s impressive call management software can effortlessly make wonders for your business.

 

What Sales Angel’s Call Management Program Can Do

Benefits

• Records every interaction in a highly efficient and effective logging system

• Improving customer service by providing customer information that are vital in forecasting what a lead needs, that are also beneficial when closing a sale

• Provides the latest information of all the leads, which are shared to the entire sales team

• Organized contact information, sales and marketing activity, customer support and client interaction

• Leads are organized into groups, like who are potential clients from those who already are, and who are top priority from who are less critical

• Helps a sales agent recognize up-selling and cross-selling opportunities

 

Features

• Can provide accurate scheduling by forecasting average handle time or AHT

• Tracks and projects trends in growth

• Simultaneously import and compile data from a wide array of multiple sources with diverse data intervals

• Workforce requirements are precisely calculated based call volume and performance target projections

• Displays real-time availability of scheduled workforce, adherence in schedule, who are handling calls and who are not.

 

The objective of the call management program of Sales Angel is making every one of its client successful by providing their business with the right solution and software to make everyday operations productive, sales-generating, and cost effective.